UPDATE:

April 30th, 2020

To Our Patients,

We hope you and your family are in good health. Our community has been through a lot over the last few months and all of us are looking forward to resuming our routines in the ‘new normal’. We are looking forward to reopening our office on May 6, 2020. While many things have changed, one thing has remained the same: our commitment to your safety.

Infection control has always been a top priority for our patients and staff and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. Our office follows infection control recommendations made by the American Dental Association (ADA), the Tennessee Board of Dentistry, the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.

You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

  • Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.

  • You will be asked to wait in your car until a staff member comes to get you.

  • You will be asked to use a mask upon entering the office and to wash your hands.

  • Appointments will be managed to allow for social distancing between patients.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.

Sincerely,

Dr. McGowan and Team